Strict quality control guaranteed in each product.
Fast Delivery
Inside Dhaka: 1-2 Days
Outside Dhaka: 2-3 Days
Easy Return
Hassle-free and seamless return process. Read More
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Description
Audeze 100mm planar magnetic drivers
Lossless 2.4GHz low-latency wireless connection
Bluetooth and wired analog connection options
Detachable broadcast quality microphone
Comfortable memory foam padding
Dual 2.4GHz | Bluetooth Connection
Penrose and Penrose X feature a high performance dual wireless connection. Players can connect to their console or desktop over lossless, low latency 2.4GHz wireless using the included USB dongle. The onboard Bluetooth 5.0 can be paired simultaneously with 2.4GHz wireless, so players can chat from their mobile device without interrupting their gameplay experience.
Aren’t Penrose and Mobius pretty much the same?
Actually no. Other than having a common case and similar drivers and microphones, they use completely different chipsets, offer different connection methods and sampling rates, and connect to consoles differently. Both offer Bluetooth and analog connections for convenience, but these are not intended as primary use modes.
How exactly is Penrose different from Mobius?
Penrose is a Lossless, Low-Latency Wireless headset. While it does look like Mobius, it does not feature any of the 3D audio or head-tracking technology included in Mobius.
Penrose is primarily a wireless two-channel (stereo) headset that uses a USB 2.4GHz transmitter, while Mobius is primarily an eight-channel (surround) headset with built-in 3D and head-tracking that uses a wired USB connection.
Penrose was designed with consoles in mind (but also works with PCs), while Mobius was designed mainly for PC use.
If you’re looking for a true wireless gaming headset for console or PC, Penrose is the one for you!
Is Penrose Dual-Band Wireless?
No. Penrose features a Dual Wireless connection, meaning you can use it over 2.4GHz wireless and/or Bluetooth. It does not support 5GHz connection.
What’s the difference between Penrose and Penrose X?
Penrose is compatible with PlayStation 4 and PlayStation 5 gaming consoles, as well as Windows and Macintosh systems. Penrose X is designed for Xbox, and is compatible with Xbox Series X|S and Xbox One, as well as Windows systems.
Do Penrose and Penrose X support Dolby Atmos, DTS-X, Windows Sonic, Tempest, etc for 3D audio rendering?
Both versions of Penrose appear to the source device as a 2-channel USB headset, so any processing that happens upstream will be transmitted appropriately. As long as the headset is not required to do any processing of its own, any spatial audio system will work.
Does Penrose support audio over its USB-C port?
Penrose supports audio over 2.4gHz wireless, analog or Bluetooth only. The USB port is for charging, programming and firmware updates (you can charge and play at the same time).
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After you complete the order, you'll receive a confirmation email with the details of your purchase, and your order will be processed and shipped within the estimated timeframe provided by the website. You'll also receive a shipping confirmation email with a tracking number that you can use to track your package until it arrives at your doorstep.
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Penguin.com.bd is dedicated to enable a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.
Return Policy:
In case the Customer Changes his/her Mind:
Must notify within 3 Days.
Please do not break the seal of your received product & conserve the delivery packaging & invoice.
Any exception will result in no return.
In case of a Misplaced Order:
Check the product and match it with the invoice.
Let us know as soon as possible
Please do not break the seal of your received product & conserve the delivery packaging & invoice.
Any exception will result in no return.
In case of Manufacturing Defect:
Must inform us immediately after learning the defect.
Any delay beyond 7 days will result in no return or replacement.
***Note: 1. Quality of the product depends on the manufacturer. Penguin.com.bd has nothing to do with it. You cannot return a product if you do not like the product quality. 2. Penguin.com.bd will bear the delivery charges for 7 Days replacement warranty/Default warranty. Customer must bear the delivery charges for General warranty claim.
Warranty Policy:
Warranty provided by Brands:
Notify us with in warranty period for any inconsistency.
Warranty provided by penguin.com.bd:
Warranty is not valid for any physical damage.
Only applicable in case of a manufacturing defect, must notify within 7 Days
Any delay will not be acceptable.
Any exception will result in no return.
While claiming warranty, the customer has to pay the pickup charge (Inside Dhaka 60 taka, Outside Dhaka 100 taka) and the delivery charge after warranty processing (Inside Dhaka 60 taka, Outside Dhaka 100 taka).
***Customers must provide the box and all the accessories given with the product while claiming warranty. Warranty will not be provided if anything is missing
If any problem found within 7 days, customer won't have to pay any delivery fee
Please Note: If any physical damage found, the warranty will not be valid.
Refund Policy
Refunds
Refunds are made only when the request is made within 3 calendar days of the purchase. And the purchased product must be in sealed/wrapped/intact condition (as delivered) to be eligible for a refund. Otherwise, there will be no option for any refund.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your Bank Cards, Mobile Finance Service or through In-store Credits.
You will receive the refund within 7-10 working days. The refund period may vary depending on your card issuer's policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
